Volume 19, Issue 4 (11-2025)
payavard 2025, 19(4): 381-388 |
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Ethics code: IR.JMU.REC.1402.113
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Amirshekari M, Seyyedi S M, Fakhri F, Yaghmaei M. Evaluating the Effect of Training the Standardized SBAR Communication Model on the Quality of Patient Handoff and Operating Room Staff Satisfaction. payavard 2025; 19 (4) :381-388
URL: http://payavard.tums.ac.ir/article-1-7909-en.html
URL: http://payavard.tums.ac.ir/article-1-7909-en.html
1- Instructor, Department of Operating Room Technology, School of Allied Medical Sciences, Jiroft University of Medical Sciences, Jiroft, Iran
2- Instructor, Department of Operating Room Technology, School of Nursing and Midwifery, Neyshabur University of Medical Sciences, Neyshabur, Iran
3- Instructor, Department of Operating Room Technology, School of Paramedical Sciences, Bushehr University of Medical Sciences, Bushehr, Iran
4- Master of Science in Operating Room, School of Allied Medical Sciences, Iran University of Medical Sciences, Tehran, Iran ,Mohsenyaghmaei76@gmail.com
2- Instructor, Department of Operating Room Technology, School of Nursing and Midwifery, Neyshabur University of Medical Sciences, Neyshabur, Iran
3- Instructor, Department of Operating Room Technology, School of Paramedical Sciences, Bushehr University of Medical Sciences, Bushehr, Iran
4- Master of Science in Operating Room, School of Allied Medical Sciences, Iran University of Medical Sciences, Tehran, Iran ,
Abstract: (562 Views)
Background and Aim: Shift handover is one of the key processes in clinical settings, during which patient care is transferred from one healthcare team to the next. Weaknesses in this process—particularly in high-pressure environments such as operating rooms—may lead to reduced quality of information transfer and staff dissatisfaction. This study aimed to determine the effect of the standard SBAR communication model on the quality of the shift handover process and the satisfaction of operating room personnel.
Materials and Methods: This quasi-experimental study with a pretest–posttest design was conducted in 2023 at Imam Khomeini Hospital in Jiroft. Sampling was performed using a census method, and a total of 66 operating room staff members participated in the study. The intervention consisted of a two-hour training session (including theoretical and practical components) on the SBAR model. Data were collected using the standard CEX checklist to assess handover quality and a modified version of the Petrovic questionnaire to evaluate staff satisfaction. The validity and reliability of the instruments were confirmed. Data analysis was performed using SPSS and paired t-tests. A significance level of less than 0.05 was considered.
Results: The study participants included 66 operating room staff members, comprising 39 women and 27 men, with a mean age of 30.2±2.45 years. The mean score of shift handover quality significantly increased after SBAR training, rising from 73.80±13.99 before the training to 102.18±10.69 after the training, which corresponds to an improvement of approximately 20.9% relative to the total score range of the instrument (P<0.001). Furthermore, staff satisfaction with the shift handover process also improved, increasing from 37.85±4.77 to 42.41±4.76, representing an improvement of approximately 11.4% relative to the total instrument score range (P<0.001). These changes indicate the positive impact of SBAR training on both the shift handover process and the staff experience.
Conclusion: The findings indicated that training and implementation of the SBAR model were associated with significant improvements in handover quality and staff satisfaction. These results suggest that using structured communication tools may help improve certain aspects of the handover process. However, due to the lack of a control group and the short follow-up period, it is not possible to draw firm conclusions about the long-term effects of the intervention. Therefore, SBAR-based training may be considered as a recommended option; however, further studies with stronger designs and in diverse clinical settings are needed to more accurately evaluate its outcomes.
Materials and Methods: This quasi-experimental study with a pretest–posttest design was conducted in 2023 at Imam Khomeini Hospital in Jiroft. Sampling was performed using a census method, and a total of 66 operating room staff members participated in the study. The intervention consisted of a two-hour training session (including theoretical and practical components) on the SBAR model. Data were collected using the standard CEX checklist to assess handover quality and a modified version of the Petrovic questionnaire to evaluate staff satisfaction. The validity and reliability of the instruments were confirmed. Data analysis was performed using SPSS and paired t-tests. A significance level of less than 0.05 was considered.
Results: The study participants included 66 operating room staff members, comprising 39 women and 27 men, with a mean age of 30.2±2.45 years. The mean score of shift handover quality significantly increased after SBAR training, rising from 73.80±13.99 before the training to 102.18±10.69 after the training, which corresponds to an improvement of approximately 20.9% relative to the total score range of the instrument (P<0.001). Furthermore, staff satisfaction with the shift handover process also improved, increasing from 37.85±4.77 to 42.41±4.76, representing an improvement of approximately 11.4% relative to the total instrument score range (P<0.001). These changes indicate the positive impact of SBAR training on both the shift handover process and the staff experience.
Conclusion: The findings indicated that training and implementation of the SBAR model were associated with significant improvements in handover quality and staff satisfaction. These results suggest that using structured communication tools may help improve certain aspects of the handover process. However, due to the lack of a control group and the short follow-up period, it is not possible to draw firm conclusions about the long-term effects of the intervention. Therefore, SBAR-based training may be considered as a recommended option; however, further studies with stronger designs and in diverse clinical settings are needed to more accurately evaluate its outcomes.
Type of Study: Original Research |
Subject:
Surgery Room
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